Businesses succeed or fail...
...based on the strength of their relationships.
The quality of connection in the workplace determines everything...
- morale
- retention
- sales & account management
- team cooperation
- performance outcomes
- attendance
- ... even employee health!
Office relationships determine your organization's performance on every level.
Managers who connect with their reports see higher quality work.
Employees who like each other collaborate better, take fewer sick days, and stay with the company longer.
When people don't get along at work, everything suffers - accounts are lost, turnover skyrockets, and everyone left is burned out.
We spend so much of our time in the office, and the quality of our relationships at work impacts our mood and our health long after we clock out for the day.
The most important factor in any relationship isn't following a script you have to memorize or figuring out what category of person you're talking to. Those things can be helpful - if you can remember them on the spot, when you need them.
But let's be honest - who remembers what it means to be a type Purple 113 when they're in the middle of a heated conversation?
The most important factor in establishing and maintaining good rapport is how you think about people.
When we approach others with a humble curiosity, any relationship can be successful.
Easy to say, hard to do.
That's where I come in.
Catherine Smith
My name is Catherine Smith, and I've been a licensed mental health professional and educator since 2015.
I began my career working nights in the emergency department while teaching at community college. I then shifted to private practice while running a large educational social media account (@catherinelcsw).
Before all that, I was an underwriter and asset manager for a commercial real estate firm in Southern California.
I've learned that the most effective way to improve anyone's quality of life - regardless of their particular personal struggle - is to help them form better relationships.
Through my work as a clinician, I gathered a handful of extremely effective tools for connecting with others. I've adapted them for the workplace, because I believe everyone can benefit from them - even if they never step foot in a therapist's office.
I now devote my time to sharing these tools with companies across North America, aspiring to change lives by changing workplaces.
Services
Workplace Culture Trainings
Get the whole team on the same page. An interactive 1/2-day seminar on the basics of communication and relationship building.
Manager Trainings
A full-day interactive training for managers focused on strategies for connecting with and motivating direct reports.
1:1 Coaching for High Performers
Every office has a high-performing employee who struggles to connect with their peers. You don't want to lose them - but you don't know what to do about them either! Empower them to build better relationships with their coworkers and watch team morale and performance skyrocket.
1:1 Coaching duration and frequency is tailored to individual and company needs.
Executive Coaching
Executives set the tone for the entire company. An executive who prioritizes connection and engagement wins the loyalty of the whole organization. When people feel like their leader cares about them, they're inspired to do their best.
Executive coaching is customized for each individual.
All services include follow-up!
You deserve to see return on your investment. When you purchase a training , it includes 6 months of follow-up consultation and an hour-long refresher training to keep these skills top of mind.